Spot Survey of AIIM End Users Points to Challenges in 2009, But Resiliency

According to a recent “spot” survey of 124 user organizations... in general, parts of our industry appear to fare better than others in a recession.

47% say that “spending will increase” in 2009 – 27% by at least 5%
27% = “spending will decrease”

Short-term ROI trumps everything -- 42% see hard dollar ROI as "more" or "much more" important than 12 months ago.  Outsourcing appears much more recession resistant than capital spending in 2009 -- good news for service companies.

Some related posts...

1. Warning:  Icebergs Ahoy!
2. Ten Fast Facts About Document Management Value
3. Eight Things to Watch For in the Coming Recession
4. Bailout, Stock Collapse, and IT Spending